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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keri Rakoce

June 1, 2026

5  out of  5
rating by Keri Rakoce
"Chad Murry and his State Farm team are professional, knowledgeable, and easy to work with. They consistently provide excellent service, communicate clearly, and take the time to help people understand their coverage options without making the process complicated. Their attention to detail, responsiveness, and commitment to helping clients stand out. Chad has built a team that values professionalism and customer service, making them a trusted resource in the community. Highly recommended."
We responded:
"Thank you, Keri. We appreciate your 5-Star Google review. My team of licensed insurance professional work very hard to provide the best experience to our customers. Educating our customers is of the utmost importance to us. We provide the best value for your insurance dollars. Understanding each family's unique needs and tailoring a plan for each family and individual customer while keeping in mind their budget is where we stand out. Our focus on building a strong relationship with each customer allows us to be the best of the best in the markets we serve in Virginia, West Virginia, North Caroline and Tennessee."
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Karen Smith

May 19, 2026

5  out of  5
rating by Karen Smith
"I had an outstanding experience working with Chad and his team. They were incredibly knowledgeable, attentive, and patient throughout the entire process. They took the time to understand my unique needs and provided clear, honest advice without any pressure. Communication was prompt and professional every step of the way. I highly recommend Chad to anyone looking for a trustworthy and dedicated insurance agent!"
We responded:
"Karen, Thank you so much for the 5 Star Google Review. We appreciate and value your business!"
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Henry Horn3

April 8, 2026

5  out of  5
rating by Henry Horn3
"Elisabeth Was great help ! ! !"
We responded:
"Henry, thank you for your 5 Star Google review. We really appreciate you trusting in The Chad Murray State Farm Agency for your auto insurance needs. Elisabeth is a great asset to our customers. I am very glad she did a great job for you. Please reach out to her for your other insurance and financial service needs."
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Leslie Blackwell

February 20, 2026

5  out of  5
rating by Leslie Blackwell
"Jen was polite and helpful. Wonderful people person and agent."
We responded:
"Leslie, Thank you for the 5 Star Google review! We really appreciate you moving your auto insurance to our agency! Thank you for the kind words about Jenn!"
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carolyn duncan

February 9, 2026

5  out of  5
rating by carolyn duncan
"Great explanation and price!"
We responded:
"Carolyn, thank you so much for the 5 Start Google Review! We look forward to welcoming you to the Chad Murray State Farm Agency Family! We always make sure our customers understand what they are paying for. We want to make sure there are No surprises at claim time!"
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BlessedMom3x

January 29, 2026

5  out of  5
rating by BlessedMom3x
"Elisabeth was very helpful."
We responded:
"BlessedMom3x, Thank you for the 5 Star Google review. We appreciate your business!"
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CHRIS SHORT

January 21, 2026

5  out of  5
rating by CHRIS SHORT
"Jenn Brewster helped me solve a insurance issue very fast and efficiently."
We responded:
"Chris thank you for the 5 Star Google Review. I appreciate you recognizing Jenn for her fast and efficient work. Please reach back to us any time so that we can help with all your Life Insurance, Home Insurance and Auto Insurance needs."
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Tessa Sluss

January 14, 2026

5  out of  5
rating by Tessa Sluss
"Jennifer Brewster was great. Explaining everything, didn’t take long I understood it. Highly recommend"
We responded:
"Tessa thank you for the 5 Star Google Review! I appreciate the kind words about Jenn and how she took the time to educate you to make sure you knew exactly what you were buying and what the coverages mean to you and your daughter. I am excited to have you guys as part of our Chad Murray State Farm family!"
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Jane Smith

January 14, 2026

5  out of  5
rating by Jane Smith
"Got my new statement from my old insurance, it had double in price after remove a car. I call Elisabeth Davidson at state farm for a quote. The pice was less than before the mark up. If you need help,what to change or just have questions give her call/text."
We responded:
"Jane thank you for the 5 Star Google review and recognizing Elisabeth's expertise in auto insurance. Welcome to the Chad Murray State Farm Agency family!!"
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Nana R.

December 30, 2025

5  out of  5
rating by Nana R.
"Recently moved to the area and felt i needed to have both my home and vehicle insurance local. I worked with Jennifer Brewster who was very helpful and knowledgeable in helping me choose appropriate coverage for my needs. I would recommend talking to her if have an insurance need."
We responded:
"Nan welcome to the area! We are so happy to have you as part of our community and the Chad Murray Agency Family! Thank you for the kind words about Jenn and especially thank you for the 5 Star Google Review!"
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James Lester

December 30, 2025

5  out of  5
rating by James Lester
"Elizabeth helped meI"
We responded:
"James, we appreciate the 5 Star Google review! Thank you for trusting our team with your insurance needs!"
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Olivia Guilford

December 30, 2025

5  out of  5
rating by Olivia Guilford
"Jenn assisted us with quotes on our vehicles and a renters quote. She was very thorough in explaining what everything meant and getting the best coverage within our budget. Definitely recommend giving her a call. Thank you again!"
We responded:
"Olivia, Thank you for the 5 Star Google Review! Thank you for the kind words about Jenn. She does an amazing job understanding our customer customers' needs and tailoring the right insurance coverages that fits their needs and budget. We are happy to have you and your family as part of the Chad Murray State Farm Agency Family!"
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Greg Ball

December 30, 2025

5  out of  5
rating by Greg Ball
"Elisabeth-great service and good help Other two women were very kind when I was there Great insurance!"
We responded:
"Greg, Thank you for the 5 Star Google review! Our team is always looking to make sure that all of our customers are taken care of to the best of our abilities! We are very happy you're part of the Chad Murray State Farm Insurance Agency family."
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Jamie M Cornwell

December 17, 2025

5  out of  5
rating by Jamie M Cornwell
"Spoke to Jenn Brewster about Insurance on a Vehicle I am Considering Purchasing, hopefully in the near future, She was very helpful and a nice lady to speak to about my Insurance Thank you Jenn Brewster for your help"
We responded:
"Thank you, Jamie for the 5 Star Google Review! We are always here to support you and be the best we can to make sure you understand all your options for Auto, Homeowners, Life and Health Insurance.! I appreciate you pointing out the outstanding support you received from Jenn!"
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Big C

December 1, 2025

5  out of  5
rating by Big C
"Agent Jenn Brewster is awesome! She's professional, attentive, kind, & courteous. She explained every option that my policy had to offer clearly. She seemed more like a friend than an agent. I will recommend anyone to Chad Murray- State Farm Agency!"
We responded:
"Big C thank you for the 5 Star Google review! Our team works very hard to educate our customers. It is very important that everyone knows what they are buying so that they don't discover it at claim time and be surprised. Jenn does a great job with this. Welcome to the Chad Murray Agency family! We appreciate you and look forward to many years of providing you and your family with the right Auto, Home, Life and Health insurance."
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Katilynn Oquinn

November 21, 2025

5  out of  5
rating by Katilynn Oquinn
"Elisabeth and Chad were absolutely wonderful to work with, they assisted me with business insurance and were very knowledgeable and helpful!"
We responded:
"Katilynn, Thank you for the 5 Star Google Review! We are so happy for you and your new Business, "Sippin Dirty". We look forward to your success and we can't wait to try your drinks! Thank you for trusting the Chad Murray State Farm Agency with your Food Trailer and Business insurance policies."
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Debbie Ball

November 19, 2025

5  out of  5
rating by Debbie Ball
"I can't say enough about Chad and his agency. I've used them for years, everything from cars, campers, golf carts,etc. Jenn Brewster and all his staff are so helpful. I would highly recommend them for all your insurance needs."
We responded:
"Debbie, Thank you for the 5 Star Google review! Your recognition of the hard work and the care we give to our customers at the Chad Murray State farm Agency means the world to us! Thank you for recognizing the helpfulness of my team member Jennifer. We always strive to give all that we can to make sure you and all of our customers get the service that they deserve."
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Zachary Templeton

October 24, 2025

5  out of  5
rating by Zachary Templeton
"Elisabeth was extremely helpful and helped break down all the information on my new life insurance policy for me! Can't recommend enough!"
We responded:
"Zachary, Thank you for your 5 Star Google review! We appreciate you trusting us with your Life Insurance needs! Elisabeth does a fantastic job for all of our customers. Thank you for recognizing her! Please feel free to refer any one you know to us. We can help meet their life insurance, health insurance, auto insurance and Homeowners insurance needs."
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Holly Repass

October 7, 2025

5  out of  5
rating by Holly Repass
"I have had a GREAT time working with Peggy and Jen at this location. They are both very professional and friendly, as well as quick to get my needs met for our renters and auto insurance."
We responded:
"Holly, Thank you so much for the 5 Star Google review. Peggy and Jenn had a great time working with you as well. All of us at the Chad Murray State Farm agency are proud to have you as part of our agency family. We look forward to many years of taking care of you and your family's insurance and financial services needs!"
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Destinee Horne

August 6, 2025

5  out of  5
rating by Destinee Horne
"Helped me tremendously Jenn Brewster is awesome"
We responded:
"Thank you Destinee!"
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Beckie Arrington

June 6, 2025

5  out of  5
rating by Beckie Arrington
"We got our insurance at a reasonable price. Definitely recommend!"
We responded:
"Thank you, Beckie for trusting the Chad Murray State farm Agency with your insurance needs. We appreciate the 5 Star Google review and the recommendation! "
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Shane Blevins

June 2, 2025

5  out of  5
rating by Shane Blevins
"Fantastic customer service"
We responded:
"Shane, Thank you for the 5 Star Google review! We value you as a customer and we appreciate that you are part of our Chad Murray State Farm Agency Family!!"
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David

May 2, 2025

5  out of  5
rating by David
"I had a great interaction with Jennifer today and started a new policy. Great pricing as well. I'm very excited. Couldn't of worked out better."
We responded:
"David, thank you do much for the 5 Start Google Review and the kind words about the service that you received from Jennifer! Welcome to the Chad Murray State Farm Agency Family! "
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John

April 10, 2025

5  out of  5
rating by John
"Jennifer was a pleasure to work with while adding some new vehicles to our existing policies. She is very knowledgeable and made several great suggestions to improve our coverage."
We responded:
"Thank you, John for the 5 Star Google review! I appreciate the kinds words about Jennifer. She works very hard to make sure that all of our customers insurance and financial services needs are met. We enjoy working with your family. Please reach to Jennifer in the future with any other insurance and financial services needs you may have."
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Ethan Harvey

January 4, 2025

5  out of  5
rating by Ethan Harvey
"Chad Murray State Farm stands out as a reliable and customer-focused provider. Their exceptional service by representatives like Jenn, whose thorough understanding of insurance products and attentiveness to client needs, sets a high standard for the industry. With a willingess to work with clients and a commitment to tailored solutions, this agency is a great partner in safeguarding what matters most to their clients."
We responded:
"Ethan, Thank you so much for your 5 Star Review of the Chad Murray State Farm Agency and specifically Jenn. We strive to be the best at Auto, Home, Life and Health Insurance for our customers. Please reach out with any needs you may have."